Office Administrator

Lucas MWF is in search of an energetic and organized Office Administrator. This position will expose you to a diverse customer base who request our assistance with their projects. This position will be customer-facing, require organization and focus on details, as well as develop your communication and sales abilities.
This position requires an up-to-date resume in addition to a completed application.
Position Details
- Full time, year-round
- Weekly pay
- Day shifts, 8-10 hours per day
- Face-to-face and phone communication with customers
- Computer-based market research
- Inside sales and route planning for outside sales staff
- Preparing estimates and invoices
- Completing metal sales transactions
- Collecting payments on invoices
- Providing updates to customers on their projects
- Keep office and waiting area clean in appearance
- Running basic errands for office supplies and some shop supplies
Job Description
- Work interdependently and communicate effectively with customers and the fabrication team
- Responsible for keeping the office/waiting area clean and presentable for customers
- Performs market research to determine how Lucas MWF can assist other companies with their equipment or facility needs
- Field phone calls and schedule appointments based on shop or in-field workloads
- The Office Administrator helps by updating customers on the progress of their projects and maintaining expectations of deadlines
- Develop preliminary estimates for management review and process payments for completed projects
- Contact customers for initial collections on open invoices and update interaction prior to management involvement
- Follow through from interaction to close of metal sales
- Arrange appointments for equipment, vehicle, or building maintenance
- Manage parts shipments/logistics.
- Field interactions with outside vendors
Qualifications
- Must have a positive, energetic, and professional demeanor
- Must be organized, detail-oriented, and have the desire to be efficient
- Must have obtained a high school diploma or equivalent
- Must have reliable transportation, be able to pass a background check, and be willing to take a random drug test as requested
- Must have computer literacy and software competency
- Must have an insurable driver’s license through our provider, as applicable
- Prior Office Administrator experience a plus
Compensation
$20.00-$25.00 per hour, depending on experience